Tips on Choosing the Right Office Telephone SystemsLiam Wells | October 15, 2015 | 0 | Computers & Electronics
When it comes to picking the right office telephone systems Brisbane services for your business processes, you do not have to think small. The market is full of opportunities and great potential to adopt feature rich systems that will transform your communications infrastructure.
In the past, investing in these systems was the preserve of the big corporations with the big budgets to finance major network upgrades and scaling. But technologies have evolved quickly while the prices have tumbled. This has made quality office telephone system more easily accessible even to the small and medium-sized businesses with small budgets. These companies can therefore afford to dream big as far as their communication needs are concerned.
You need today’s phone systems for today’s fast paced business environment. These modern communication systems can take various forms in your business. We most commonly know them as the modern VOIP communications or the unified communications. Technically, they are called the IP phones or IP PBX or simply the IP telephony systems.
The office telephone systems Brisbane installations deliver certain advantages that you would expect from a high speed data network. These include the high-fidelity sounds that you can achieve from these along with the 100% reliable service in the voice data service.
With the fierce competition in the market for the IP powered office telephone systems Brisbane has, you can expect a great deal of service differentiation and that means you can always look forward to interesting options in the market along with quality services.
Some of the key features to expect include the very rich calling features, the auto-attendant features along with the distributed workgroup features which will make it easier for your customers to find the right contact person in your business and quick help or solutions to enquiries. With the increased trend towards collaboration and unified communications, it is easier for employees to stay in touch with one another and work together on projects in the business.
Before you can derive these benefits, you must first invest in a reliable and very professional office telephone systems Brisbane providers. Here are some of the tips that you should put into consideration when looking for the right service provider for your business:
Identify the pain point in your business: Where does the shoe pinch the most in your business? Start by assessing some of the problems that you faced with your legacy systems and identify where you would like to make improvements with the office telephone systems in Brisbane.
What is the business case for the upgrade: Of course you are not just planning an upgrade because it is the cool thing to do. Have an ROI model. Quantify the potential productivity gains from the installation of the business telephone systems in Brisbane.
On-Premise or in Cloud: This is another key decision that you will have to make. Will you need the IP telephony on your business premises or in the cloud managed by your service provider? There are merits and demerits for each case and you need to carefully discuss this with your service provider.
What features do you need: The phone systems come with various packages but which ones do you really need? There are plenty of options to choose from including unified communications, collaboration, IM, presence and much more.
Cost: What is the cost of ownership? Is it justifiable?